Products

The Window & Door Store, a subsidiary of InVision Corporation, warrants to you, the original purchaser of our windows, that under normal use, this product will be free from defects in material and workmanship for as long as you own or reside in the home in which the windows and patio doors were installed. The details of the warranty are as follows:

PVC Frame and Sashes – Lifetime Non-Prorated Transferable Warranty

The welded corners will never separate. The PVC extrusions will not CHIP, CRACK, DELAMINATE, PEEL, FADE, BLISTER, PIT, or WARP for as long as you live in your home. This warranty is transferable to the next homeowner.

Hardware – Balances – Other Moving Parts – Lifetime Non-Prorated Transferable Warranty

All of the hardware (the balances, the tilt latches, the crank mechanisms, the rollers and all other hardware components) is warranted against breaking, cracking, or otherwise failing, for as long as you live in your home. This warranty is transferable to the next homeowner.

Insulated Glass – Lifetime Non-Prorated Transferable Warranty

The insulated glass seal will not fail for as long as you live in your home. The insulated glass unit is warranted to be free from material obstruction of vision caused by film formation or dirt collection between the interior glass surfaces under Federal Specification DD-G-451C.

The appearance of condensation or frost on the inside surface of the insulated glass does not indicate a defective seal, or an improper installation, or faulty workmanship. This is a direct result of excess moisture in the house. Humidity over 30% can cause condensation and frost and will not be considered a defect in the insulated glass. When transferring the warranty, the second property owner will be entitled to a 50% discount on the cost of a new insulated unit, should the original become defective as a result of the above reasons. However, if the insulated glass unit should fail prior to ten years after the original window or door purchase, the replacement unit will be at no charge. Insulated glass with blinds or shades between the panes is warranted for 10 years.

Screen – Lifetime Non-Prorated Transferable Warranty

The screen frame is warranted against cracking, breaking, warping, or otherwise failing for as long as you live in your home. Fiberglass screen cloth will not tear or rip. If it does, The Window & Door Store will provide a new fiberglass screen cloth at no charge, all labor included. This warranty is transferable to the 2nd property owner.